|
Frequently Asked Questions:
What kinds of chocolates will I receive with my membership?
We offer only the finest gourmet chocolates from specialty chocolatiers and confectioners around the world. All of our chocolates are produced exclusively for our club members in small batches from 100% natural ingredients.
Do you send a wide variety of chocolates?
We’ll generally feature one or two different chocolates each month. Over the lifetime of your membership you can expect to receive truffles, creams, meltaways, pralines, caramels, turtles, and other varieties of gourmet, hand-dipped chocolates.
Do you offer sugar-free selections?
No. We do not offer any sugarless chocolates in our monthly selections.
How much chocolate is in each monthly shipment?
Each month our Chocolate of the Month Club features an entire pound of gourmet, hand-dipped chocolates.
How are your chocolates packaged?
All of our chocolates are delivered in specialty packaging to prevent spoilage and to ensure safe delivery. In the summer months we include ice packs when delivering to warm weather climates. You'll also receive our Chocolate Lovers Newsletter with information regarding our monthly selections and discounted offers should you wish to re-order a specific chocolate.
Can I choose the chocolates that I'll receive?
Part of the fun of each monthly shipment is the excitement of experiencing our latest selection for the first time. So, while you cannot specify in advance what chocolates you'll receive, rest assured that each monthly delivery is personally selected by our taste-testing professionals for freshness, gourmet ingredients, and exclusivity.
What if I don't like one of the chocolates? Do you offer a guarantee?
Your satisfaction is our business. If you're ever unhappy with our service, you can cancel your membership and receive a full refund for any unshipped merchandise. No questions asked and no additional costs!
How long are your memberships?
As long as you like! We offer 3, 6, and 12 month memberships and our Chocolate of the Season Club with new selections each spring, summer, fall and winter. You can also join with a monthly renewable membership.
If I send a gift membership, do you include a message?
Of course. Once you’ve completed your purchase you’ll have the option of sending a gift announcement by U.S. mail or email. You can even print a gift message right from your computer.
How do you ship your products?
We ship all monthly gift clubs to arrive the last week of each month. All shipments are sent by express delivery (FedEx, UPS, or DHL) and are delivered in protective packaging for safe arrival.
Can you ship to PO boxes, FPO or APO boxes?
No, we can only ship to residential and business address.
Can you ship outside the United States?
We apologize but due to the perishable nature of some of our gourmet items, we can only ship within the continental 48 United States.
How can I pay for my order?
We accept Visa, MasterCard, American Express, and Discover.
Do you offer corporate quantity discounts?
Yes, we have a variety of corporate programs encompassing all of our gourmet monthly gift clubs. Please call us at 1-800-507-4660 for more information. You may also contact us by email at corporate@amazingclubs.com.
How can I reach you?
Toll-free Order Hotline (24 hours): 1-800-507-4660 ext. 1
Customer Service (9AM-6PM Eastern): 1-800-507-4660 ext. 2
Email: support@amazingclubs.com
By Mail:
Amazing Clubs
700 Canal Street, 5th Fl
Stamford, CT
06902
Ready to order?
Order online today or call us toll-free at 1-800-507-4660.
|
